Sensi™ Smart Thermostat

The Sensi Wi-Fi Thermostat was designed to function seamlessly with your phone for comfort and control on your terms.

From across the room or across the country, you can use the intuitive app to remotely control and schedule your home comfort – Anytime. Anywhere.

Father and son playing on the living room floor with the Sensi thermostat on the wall in the background

The ENERGY STAR^®certified Sensi thermostat helps you save on your HVAC energy costs, with features like geofencing, 7-day flexible scheduling, remote access and in-app system usage.

Takes up the same space as a traditional thermostat so you don’t have to patch your wall or paint.

Order the wall plate for an even more flexible and finished-looking installation.

Avoids any extra work painting or patching the wall thanks to the standard thermostat size.

The Sensi install on wall in a living room

Monitor your system usage right in the app

7 day flexible scheduling and geofencing

You can feel confident and comfortable about installing Sensi Wi-Fi thermostat yourself. No experience required.

Most install in 30 minutes or less*. Some system types require a common wire

Check compatibility using the Sensi mobile app

View Instruction Details

*Based on survey results of 2,120 respondents that purchased and install a Sensi thermostat in 2018, approximately 70% reported installing in 30 minutes or less.

This thermostat may require a C-wire.

View C-wire Kit to learn more

Features

Controls from anywhere. Remotely control your home comfort from your smartphone or tablet using the Sensi mobile app for Android and iOS devices.

Includes a backlight perfect for night time or low lighting

Includes filter reminders and smart alerts. Receive a notification when it’s time to change your filter with service reminders. Detect extreme temperatures and humidity levels in your home with smart alerts.

Improves air circulation and indoor air quality by helping to regulate temperature and prevent buildup of particles.

Monitors current day and historical heating, cooling and fan runtimes right in the app with usage reports.

Offers extensive compatibility and works with the HVAC equipment found in most homes - a c-wire is required for heat-only, cool-only and heat pump systems. Check system and router compatibility.

View Additional Specs

We also recommend purchasing the Sensi Touch Wallplate for $5.49 to make for a clean-looking installation.

Shop Wallplates

*ENERGY SAVINGS ARE CALCULATED BY COMPARING OPERATION TIME FOR A NATIONWIDE SAMPLE OF COPELAND SENSI USERS WITH TEMPERATURE ADJUSTMENTS AVERAGING 4° IN COMPARISON TO USERS WITH NO ADJUSTMENTS. SAVINGS VARY BASED ON EQUIPMENT TYPE/CONDITION, INSULATION, CLIMATE & TEMPERATURE ADJUSTMENT SIZE/FREQUENCY. **BASED ON SURVEY RESULTS OF 2120 RESPONDENTS THAT PURCHASED AND INSTALLED A COPELAND SENSI TOUCH SMART THERMOSTAT IN 2018, APPROXIMATELY 70% REPORTED INSTALLING IN 30 MINUTES OR LESS. ADDING A COMMON WIRE MAY IMPACT INSTALLATION TIME.

Warranty Information

This limited product warranty is provided by White-Rodgers, a Business Unit of Copeland Electric Co. (Manufacturer” or “We” or “Our”) to the original, residential consumer owner of the product with which this limited product warranty is provided (the Product”), and any subsequent owner of the location in which the Product was originally installed (“You” or “Your”). This warranty applies only to COPELAND THERMOSTAT MODELS and related Products listed above. The Manufacturer warrants to You that the Product will be free from defects in material and workmanship under normal use and regular service and maintenance, subject to the exclusions described below, for a period of 3 years (the “Warranty Period”), unless a longer warranty period is documented on the Product packaging or literature, in which case the longer warranty period listed on the Product packaging or literature applies, commencing on the later of: (a) the date of purchase, or (b) the date of manufacture as identified by Your Product manufacturing date code (year and week) You will be required to show written documentation supporting (a). If You are unable to provide documentation supporting (a), the warranty period shall be based on the Product’s date code and will be determined by the Manufacturer, in its sole and absolute discretion. YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS WARRANTY SHALL BE LIMITED REPLACEMENT OF THE MANUFACTURES’ PRODUCT AT THE MANUFACTURERS’ SOLE AND ABSOLUTE DISCRETION.

Shipping & Returns

Shipping

What are the shipping and handling rates?

The Dominion Energy South Carolina EnergyWise Savings Store has free shipping and handling on orders over $25 and flat-rate shipping of $10 per order if the total is less than $25. Note that we do not ship to PO Boxes or outside of the Dominion Energy South Carolina service territory.

A confirmation email will be sent with the shipment tracking number after your order has shipped.

Products may ship separately.

For any questions regarding returns or shipping, please contact our customer support center.

Backorders

If products are on backorder we will provide you with an estimated ship date for the backordered products, usually by e-mail. Even if all products can not be shipped at one time, the total shipping charge will never exceed the shipping quote provided during checkout. You are also able to check on an order's status through the Login section of our site.

Product Returns Information

Returns Process

You may request a return of most new, unopened items within 30 days of delivery for a refund by utilizing the returns portal here. AM Conservation (AMC) will provide a return label. There will be no additional cost to you if the return is a result of our error, e.g., you received an incorrect or damaged item, etc. Otherwise, a return shipping cost of $10.00 will be deducted from your refund.

Items must be returned within 45 days of invoice to be eligible for credit. After the 45-day period, customers need to contact our customer support center for return guidance.
Customers need to have their order number and ship to zip code ready when utilizing the portal for a return.
Returned items must be received by the supplier AM Conservation in new condition and in the original packaging to be eligible for a refund. Refunds will be processed after items have been received and processed.

If you still need further assistance to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to use the returns portal.

Orders with Missing or Incorrect Products

Orders must be inspected by customers within (2) business days from delivery date. Delivery date is determined by the date associated with the FedEx shipment tracking number. Be sure that you have received the complete list of items you have ordered. If an item has been backordered, it will be noted on the packing list and the item will be shipped as soon as it is available. If you received items you did not order, we will send you a prepaid FedEx shipping label for you to return the incorrectly shipped merchandise.

Return of Damaged Products

Orders must be inspected by customers within (2) business days from delivery date. Delivery date is determined by the date associated with the FedEx shipment tracking number.

If a smart thermostat arrives damaged due to shipping, it will need to be returned to AMCG prior to a replacement being sent. If a product doesn't appear to be damaged from shipping, but instead not working properly due to a manufacturer's defect, please follow the steps below under, Defective Item Returns.

AMCG will notify you if any of the damaged items need to be returned and will send you a prepaid FedEx shipping label to do so.

Defective Item Returns

If a smart thermostat or connected home item is deemed truly defective by the manufacturer, NOT incompatible, contact the device manufacturer below to discuss replacement. Returns of these items is subject to the applicable manufacturer’s warranty and return policies. See Below.

Any other defective items are subject to the applicable manufacturer warranty and the Returns Process noted above. Please contact us hereor at 877-510-7234 to determine if a replacement is required. If so, one will be shipped at no cost.

Defective Google Nest Products:

Support: https://support.google.com/googlenest/gethelp

Defective Ecobee Products:

Call: 1.877.932.6233

Email: support@ecobee.com

Support: https://www.ecobee.com/en-us/contact/

Defective Copeland Thermostats:

Call: 1.888.605.7131

Support: https://sensi.copeland.com/en-us/contact-us

Defective Honeywell Home Thermostats:

Call: 1.800.633.3991 (Select Prompt 3 for Tech Support)

Support: https://www.honeywellhome.com/us/en/support/air/thermostats/

Specifications

Product Specifications:

Learns Habits Over Time:

Adjustable Schedule:

Yes

Auto-Away:

Geofencing:

Yes

Built-in Voice Control:

Activity and Motion Sensors:

Smart Home Compatibility:

Apple Home Kit, Amazon Alexa, Google Assistant, SmartThings

Maintenance Alerts and Reminders:

Yes

Warranty:

3 Year Limited

Remote Sensors:

Energy Usage Reports:

Yes

Wi-Fi Enabled and Remote Access:

Yes

Category:

Smart Thermostats

__price_display_override:

$49.00

__product_you_save_value_override:

$80.00

__product_you_save_after_override:

after instant rebate and manufacturer discount

Customer Login

Sensi™ Smart Thermostat

Frequently Bought Together

The Sensi Wi-Fi Thermostat was designed to function seamlessly with your phone for comfort and control on your terms.

The ENERGY STAR® certified Sensi thermostat helps you save on your HVAC energy costs, with features like geofencing, 7-day flexible scheduling, remote access and in-app system usage.

Takes up the same space as a traditional thermostat so you don’t have to patch your wall or paint.

You can feel confident and comfortable about installing Sensi Wi-Fi thermostat yourself. No experience required.

This thermostat may require a C-wire.

Features

We also recommend purchasing the Sensi Touch Wallplate for $5.49 to make for a clean-looking installation.

Sensi™ Smart Thermostat

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The ENERGY STAR^®certified Sensi thermostat helps you save on your HVAC energy costs, with features like geofencing, 7-day flexible scheduling, remote access and in-app system usage.