Honeywell Home X7S Smart Thermostat

Description

The X7S smart thermostat pairs refined occupancy and presence detection with a crisp, modern display, offering comfort that adapts effortlessly to your routine. By responding to how you move through your home and working with optional remote sensors, it helps maintain a consistent, comfortable environment while supporting smarter, more efficient energy use.

Customizable Display

Sleek 4.3 inch touchscreen display delivers enhanced visibility with the option to choose the color and style to match your home.

Advanced occupancy and presence detection

Smart thermostat senses and adjusts settings to maximize comfort when home and save energy when you’re away.

Control from anywhere

Control remotely using the First Alert app - Matter certified for ease of interoperability and also compatible with Amazon Alexa, Google Assistant, Apple Home.

Compatible room sensors

The X7S Smart Thermostat is compatible with X Series Sensors (sold seperately) to help prioritize the comfort of the room of choice and reduce hot and cold spots.

Links

Installation Manual User Guide

Shipping & Returns

Shipping

What are the shipping and handling rates?

The Dominion Energy South Carolina EnergyWise Savings Store has free shipping and handling on orders over $25 and flat-rate shipping of $10 per order if the total is less than $25. Note that we do not ship to PO Boxes or outside of the Dominion Energy South Carolina service territory.

A confirmation email will be sent with the shipment tracking number after your order has shipped.

Products may ship separately.

For any questions regarding returns or shipping, please contact our customer support center.

Backorders

If products are on backorder we will provide you with an estimated ship date for the backordered products, usually by e-mail. Even if all products can not be shipped at one time, the total shipping charge will never exceed the shipping quote provided during checkout. You are also able to check on an order's status through the Login section of our site.

Product Returns Information

Returns Process

You may request a return of most new, unopened items within 30 days of delivery for a refund by utilizing the returns portal here. AM Conservation (AMC) will provide a return label. There will be no additional cost to you if the return is a result of our error, e.g., you received an incorrect or damaged item, etc. Otherwise, a return shipping cost of $10.00 will be deducted from your refund.

Items must be returned within 45 days of invoice to be eligible for credit. After the 45-day period, customers need to contact our customer support center for return guidance.
Customers need to have their order number and ship to zip code ready when utilizing the portal for a return.
Returned items must be received by the supplier AM Conservation in new condition and in the original packaging to be eligible for a refund. Refunds will be processed after items have been received and processed.

If you still need further assistance to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to use the returns portal.

Orders with Missing or Incorrect Products

Orders must be inspected by customers within (2) business days from delivery date. Delivery date is determined by the date associated with the FedEx shipment tracking number. Be sure that you have received the complete list of items you have ordered. If an item has been backordered, it will be noted on the packing list and the item will be shipped as soon as it is available. If you received items you did not order, we will send you a prepaid FedEx shipping label for you to return the incorrectly shipped merchandise.

Return of Damaged Products

Orders must be inspected by customers within (2) business days from delivery date. Delivery date is determined by the date associated with the FedEx shipment tracking number.

If a smart thermostat arrives damaged due to shipping, it will need to be returned to AMCG prior to a replacement being sent. If a product doesn't appear to be damaged from shipping, but instead not working properly due to a manufacturer's defect, please follow the steps below under, Defective Item Returns.

AMCG will notify you if any of the damaged items need to be returned and will send you a prepaid FedEx shipping label to do so.

Defective Item Returns

If a smart thermostat or connected home item is deemed truly defective by the manufacturer, NOT incompatible, contact the device manufacturer below to discuss replacement. Returns of these items is subject to the applicable manufacturer’s warranty and return policies. See Below.

Any other defective items are subject to the applicable manufacturer warranty and the Returns Process noted above. Please contact us hereor at 877-510-7234 to determine if a replacement is required. If so, one will be shipped at no cost.

Defective Google Nest Products:

Support: https://support.google.com/googlenest/gethelp

Defective Ecobee Products:

Call: 1.877.932.6233

Email: support@ecobee.com

Support: https://www.ecobee.com/en-us/contact/

Defective Copeland Thermostats:

Call: 1.888.605.7131

Support: https://sensi.copeland.com/en-us/contact-us

Defective Honeywell Home Thermostats:

Call: 1.800.633.3991 (Select Prompt 3 for Tech Support)

Support: https://www.honeywellhome.com/pages/support

Specifications

Product Specifications:

Thermostat Type:

Smart, Programmable

Power:

24V – C-Wire Required

Voltage:

24V (Low Voltage)

WiFi Specifications:

2.4 or 5.0 GHz WiFi; 802.11ax/ac/a/b/g/n wireless router

Stages:

Up to 3 heat/2 cool heat pump with electric backup; Up to 2 heat/2 cool conventional systems, hot water heat, forced air (gas, oil, or electric); Does not work with electric baseboard heat (120-240V)

Modes of Operation:

Heat; Off; Cool; Auto; Emergency heat

Alerts and Reminders:

Filter Change; Heat Pump Error; Memory Error; Sensor Error

Display Language:

Display selectable for English, French, or Spanish

Displayed Information:

Current Setting; Current Temperature; Indoor Humidity; Outdoor Temperature; Thermostat Controls; Time; Down Arrow; Up Arrow

Product Height:

3.54 in

Product Width:

5.24 in

Product Depth:

0.96 in

Product Weight:

0.91 lb

Energy Star Certified:

Yes

Sensor Compatible:

Yes

Sensor Model:

X Series Sensor; SKU: XRSENSOR-1PK/E

Works with:

Amazon Alexa; Apple Home; Google Home